About Crisp

    About Crisp Laundry

    Founded in 2018 in Murray Hill — clean clothes, handled with care, across Manhattan below 110th.

    2locations
    ~30zip codes served
    8+years in business
    100K+orders completed
    Co-Owners

    The team behind Crisp

    Ron Chang, Co-Owner & General Manager of Crisp Laundry

    Ron Chang

    Co-Owner & General Manager

    Ron runs Crisp's day-to-day operations across both Manhattan stores. A UC Davis graduate, he also founded and runs New Westgate Packaging, a family-owned business that sources glass containers and accessories from manufacturers in China.

    Michael Surratt, Co-Owner of Crisp Laundry

    Michael Surratt

    Co-Owner

    An investor by training and operator at heart, Michael previously worked in private equity at TPG and investment banking at Barclays before becoming a small-business owner. He previously founded and ran an ecommerce platform and now co-owns Crisp.

    Our Story

    Crisp Laundry was founded in 2018 with a single Murray Hill storefront and a simple idea: hospitality-grade wash & fold, transparent pricing, and the kind of attention you'd give your own clothes.

    We kept our doors open through the pandemic and opened a second store on the Upper East Side in 2024 — two Manhattan stores running one shared standard.

    In 2026 we expanded free pickup & delivery to all of Manhattan below 110th Street. Every order is cleaned in-house at our Murray Hill facility — never dropped off at a third-party laundromat.

    Real people, not contractors

    Every load is washed in-house by the Crisp team — never outsourced.

    Free pickup + delivery

    Across Manhattan below 110th. No upcharge, ever.

    4.8 stars on Google with 240+ reviews

    From customers at our flagship Murray Hill store.